Institute of Trichologists – Raising a Concern
The Institute of Trichologists will always attempt to find a speedy and amicable resolution to any concern or complaint raised before invoking formal processes.
We work very closely with our Registered Members to ensure that they are appropriately qualified and trained to practice safely. Members of the Institute of Trichologists agree to abide by our Code of Professional Practice and Ethics, which include a focus on patient safety and public protection as a priority that puts the needs of patients and clients first.
To download our Complaints Policy, click here.
The key aims of our complaints policy is to support a patient in making a complaint. the procedure has been developed to be easy to follow and transparent to all involved.
For more information, please see our Patient Information Leaflet.
For complaints policy appendices, click here.
Submitting a Complaint
To file a complaint, please fill out and submit the form below.